If there is a production component named Ens.Alert, Ensemble sends all alert messages to it. Ensemble always stores alerts messages in the log. But, if the trigger level is set too low, Ensemble sends out many notifications during the normal operation of the production and users tend to ignore these notifications and may not respond to the few critical ones among them.Īlerts are messages of type Ens.AlertRequest Opens in a new tab that can be generated by any business service, process, or operation in a production. If the trigger level is set too high, problems may already have a significant impact on performance before Ensemble notifies users.
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In configuring any alert notification system, it is important to calibrate the level that triggers the alert and ensure that the users being notified understand the alert and know how to respond. Routing alert notification where selected alerts are sent to different users depending on the kind of alert and the component that generated it.Īn alert management framework that notifies users about alerts, escalates unresolved alerts, and documents the current state and history of actions taken to resolve the alert. You can process alerts in a number of ways:Īlerts are only written to a log file and there is no automatic notification.Ī simple alert notification system, where all alerts get sent to a list of users.
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Once you have configured alerts to notify users automatically, alerts may make it possible to resolve issues before they have a serious impact on performance and become critical problems.Įnsemble can automatically send an alert message to users when specified thresholds are exceeded, when specified events occur, or when user code explicitly generates alerts. Typically, users only check for a problem after it has had a noticeable impact on the production’s performance. The other monitoring features described in this document require the user to actively check for a problem. When properly configured Ensemble generates alerts for potentially serious problems and should not generate any alerts caused by normal variations in the production performance. Reporting Managed Alert History and StatusĪlerts provide a way for Ensemble to automatically notify users about a serious problem or condition that requires a quick resolution to ensure that the production continues operating normally. Monitoring, Tracking, and Resolving Managed Alerts
This chapter describes how to configure and monitor alerts and contains the following topics:Ĭonfiguring Alert Management in Production SettingsĪdding the Alert Manager and Defining Its RuleĪdding the Notification Manager and Defining Its Data TransformationĪdding and Configuring Notification OperationsĪdding the Optional Alert Monitor and Defining Its Rule
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